As a former employee of one of their stores, I can confirm that management isn't just lacking in their customer service, but also in their handling of employees. -I was cross trained as art department stocker/clerk and cashier. Rarely was I ever actually in my department unless it was shipment day. Even then, as I'm trying to ...
I thought Hobby Lobby was supposed to be a Christian based store. From now on, I'm going to the heathens at Michaels. The East Haven, CT store is filled with the rudest sales clerks that I have ever come across. It's not just a one time thing. They are always rude. Yesterday was the last straw when the girl at the cash ...
Nowhere on the back of their receipt or on the fabric sales book sheet does it say you need the fabric sales book sheet. Manager said he needed to tell what I was bringing back. There is nothing listed to tell him anything but amount and cost. I will not shop in such a backward company. So much for their customer satisfaction. ...
I haven't really had any bad experiences with the Hobby Lobby in Missouri City / Sugar Land until today. My daughter wanted the only product on the shelf, but it was missing a paintbrush and figurine, which was visible through the clear packaging. I approached a worker walking by to ask if there were more in the back. First ...
Rockwall - Bought furniture handles last Friday and was not given a receipt. Handles are the wrong size. I go to return them and wait over ten minutes only to be told they will only give me half back. The manager tells me if I had the receipt, I would get everything back. I tell her that her employee did not give me one. She ...
On Saturday, May 23,2015. I was in your store located at 2325 S Stemmons in Lewisville, Texas. I was disappointed to find insufficient staffing on a holiday week-end; when shoppers are out to take advantage of advertised holiday savings. There were at least 10-15 people waiting for service in the fabric department. There was ...