Address: P. O. Box 152771
Reviews, complaints, fraud and scams reports

Worst customer service EVER

Sales person didnt even ackowledge me and i was only person there in store. Stood there while she was just completely ignoring me standing behind counter. Needed engagement ring fixed cause stone fell out. She took ring and put paper on counter for meto sign without speaking one word to me... She then said "we will call when ...

Horrible service for repairs

I wrote a complaint to BBB as well. When we originally purchased our rings from Zales we immediately had them resized. On November 8th, I went into my local Zales Store needing a simple resize for my husbands ring. According to the size on my receipts the ring was supposed to have been at a size 9, I indicated to resize to ...

Piercing Pagoda
Terrible customer service

I walked up to the kiosk at the westgate mall in Brockton MA 02301 location wanting to buy a belly ring. Mind you, i have never bought anything here and now never will. I decide to look at some belly rings and started moving the thing they were in while a sale associate spoke to another customer. As I was looking at it i ...