City: Billing Department
Reviews, complaints, fraud and scams reports

Extremely high billing on mtn account

Dear MTN, This month my account was billed to the amount of R4102,79 This includes my number 0833025899 plus my wife's number she is on 083 2811137 plus out internet toggle. We have not received and account stating the detailed calls. Neither are we able to log onto the website to log onto the account. This amount is ...

Resolving a Billing problem

Despite logging calls via the corporate supplier email address, and getting officially logged numbers for INCORRECT BILLING, nothing happened / no response from MTN for a week. In desperation I called, and managed to get through via 011 912 3000 (asking for billing) and Candice Oliphant listened to my billing issue and gave me ...

Overcharged again!

I have been having extremely bad service with Vodacom. I have logged a number of calls with them and in most cases have never even received a reference number, no response and no feedback. There has never been a time when I called Vodacom and actually received any assistance or a resolution. I have two contracts with Vodacom. ...