City: Customer Service Centre
Reviews, complaints, fraud and scams reports

Refusal to provide any customer service

On 24/01/2015 I went to the East Rand Mall branch and filled out forms a) for an upgrade to a Samsung S5 and b) for a new contract for a Samsung tablet. The new contract was granted and I received the tablet the same day. The S5 however was not in stock and I was told it would take about a week and I would be contacted when ...

Cell C
No response in 5 days!

I have a contract with CellC and was double billed for the month of January, my account is a StraightUp 200 account - Bascially topUP. I emailed their customer care line on the 31 Jan 2015, as soon as the debit went off, received an automated response and then nothing else, I emailed again on the 3 Feb 2015 and still no one has ...

Planet Fitness
Cancellation of contract

My husband and I have been trying to cancel our contracts since November 2014. We have paid balance of the contract and followed up with 4 different consultants who has left us with empty promises. Our bank account are still being debited with the vitality fee since the cancellation was requested. We have moved to a new suburb ...