City: Headoffice
Reviews, complaints, fraud and scams reports

Pathetic service

This morning I received an email saying that my contract will be cancelled on such an such a day. I gave no instruction to do so. All I did was enquire how do I go about cancelling and keeping my number on prepaid as I thought their service is pathetic. Firstly it took them ages to respond, then they cancel with out my ...

No response to my complaint

I had reported an incident where the Vodacom store in Fourways Mall had gave me a damaged phone, Vodacom had responded only to say investigations were underway and have since not got back to me, despite numerous attempts on my side to communicate to a woman named Candice who had said in email that she would keep me informed as ...

Cell C

For many weeks now I have battled to explain to Cell C that, for videos I download on Whatsapp, data is being deducted when it is supposed to be free. I have spoken with many people who say they are looking into the problem and everytime I get an sms saying I am wrong, they are right. I ask to speak to someone in the technical ...

Incorrect bill

I have sign contract with mweb for i fix ap package for R302. When i was sold the incorrect package it was rectified and the package was cancel. I tried to call the account and customer service to fixed this but i did not find joy. The 29 was a closed package but i am still billed every month, and I am changed to mallbox with ...