My husband and I decided to buy a Sleep Number bed about 6 months ago. You get 100 days to decide if you want to keep it or return it, but by the time you think you may have found your number the 100 days is gone and you're stuck with this air mattress. Shortly after the 100 days the bed broke and we were left waiting a week ...
Purchased new mattress in Sept and bed was to be delivered today between 3-7pm CST. Took the afternoon off and waited until 6:38 P.M. When a Penske truck shows up. Delivery person asked me what needed to be done. (He said order indicated something needed service or something was to be taken away.) No bed on the truck, and he ...
I paid a Sleep Number salesman $5000 for a bed and base on October 13. Today, November 19, I cancelled my order. I was promised that someone would contact me within 3-4 days after purchase to schedule delivery. I was finally called in November and told that I would have the bed on November 19, between 2:30 and 6:30. I took off ...
I purchased a bed on 10/14/2015 and paid for it with a credit card. Delivery was supposed to be 11/7/2015. Before delivery, I received a phone call that because of "computer problems" my bed hadn't even been made and delivery rescheduled for 11/20/2015. I was told I would get a courtesy discount for the trouble. I requested my ...
I need assistance. I ordered and paid for a new remote. I keep being told that it is a computer issue and that it will be shipped and I will be notified when that happens. Enough is enough, you took my money, provide the remote. It can't be that hard. Next set of emails go to the Board Members and the CEO and his staff. ...
I was informed by this company I am the beneficiary of a friend's policies but am being given the complete runaround. The company appears to be either dysfunctional or deliberately holding on to other people's money. This has only been going on for three weeks at this point but I am ready to report them to the state Department ...