Astral Group
Reviews, complaints, fraud and scams reports

Astral Group
Never Had such Bad Service

I called astral to ask why they were deducting money from my savings acc. I spoke with the lady STHEMBILE and (1) she put me on hold for 10minutes just to give me an email, mind you I was using my own airtime to call. (2) She had said she'll get back to me with regards to my complain, but now I had to call her to get my ...

Astral Group
Watch out for astral group south africa

I Joined group last year around sept and i was told the voucher will be sent within two weeks, i kept calling but finally they emailed it early January. I requested a booking the guy by the name of Mpumelelo acknowledged my mail so i asked him to keep me posted. After numerous phone calls and e-mails he came back to me asking ...

Astral Group
Pathetic Service daylight

I have been querying a refund for the last 3 months and still nothing has happened I have been contacted by a few from this hole who over promise and under deliver. This is a company that needs to be investigated as they from people and have no shame. The people that work there are just so shameless, pathetic. ...

Astral Group
False promises made by the company

I feel sorry for the staff working for this company shame!!! Thandeka Zungu was very good at selling the voucher I even recommended my friends. Debit order went through Nov 2014, got my voucher Dec since then I've been trying to book, calling and emailing. Precious and Mpumelelo were assisting then went AWOL as well their ...

Astral Group
Empty promises

I took there policy regarding holiday voucher after they call me about reward card that you can buy any store only to find out that all this stores they mention I do not have in mpumalanga. Only mica there consultant count many stores. Now I have this problem of debit orders that goes out on my account like December15 and ...