Capitec Bank
Reviews, complaints, fraud and scams reports

Capitec Bank
Excellent 911 response lol

I would like to applaud the Capitec team for being so patient and very apologetic when responding to complaints from customers. It took them forever to get hold of me as I was in meetings for the better part of the week but they did not give up and just made sure they handle this matter as professional as possible im very much ...

Capitec Bank
Treated like an for incompetence

On the 28th of Jan, I called to increase my loan. Spoke to agent Audrey Williams, application was processed, whereby my existing loan, and multi loan was settled and I was provided with a NEW one, as previously done, with Feroza and Jason (very efficient and effective). I sent a mail, and called Audrey asking why is the NEW ...

Capitec Bank
Pathetic Service

I am urgently trying to get in contact with foreign exchange and it's probably the most pathetic thing ever!!! Been holding for call centre to answer my call for 45 minutes! What is the problem? Should I rather cancel this transaction and use money gram??? ...

Capitec Bank
Personal Loan Application

Good day I went to the Vaal Mall branch on 14February to apply for a loan. The amount of time it took to be served is a story for another day. The consultant I saw was helpful. The thing that surprised me was that she had to confirm employment. According to the ads on tv, one just steps into a branch and can get credit within ...