For the last few months my customers cannot get hold of me unless they try again and again. On customer showed me that they tried 14 times without sucsess (my phone eventually showed 5 missed calls) NO NETWORK ACCESS comes up while my phone shows full signal. Customer gets through and half way gets cut off - when I call back I ...
To say that my rights have been violated by Cell C Sandton City would be putting it mildly, from being misinformed, disrespected and to top it all of to being to by the staff is truly disheartening it's freigthning to see the way they operate and they consider themselves as ambassadors of this huge organization, I've been ...
I have entered into 24 month contract for my 2 kids at R89 per month for 2GB data for 24 months - sim only. Now that the 24 months is over - Cell -c upped my account to R249 per month for 2GB. In the market. Cell-C and MTN the average going rate for 2GB is R89 and I don't know why you would want to upset a customer by ...
I purchased a new unrica'd sim card, my dad phoned on 25/02, and spoke to someone again on 26/02 and 27/02, for a sim swop. I waited as told before inserting the new sim card but it says initialisation failed. Is the new sim card also damaged or why is it taking so long??? I cannot contact 084 140 as have no airtime on my ...
I have really had it with the poor quality of service with this PATHETIC network provider!!! Refund my money or I will take this further! ...
I contacted the Cell C service line this evening and got through to Thetho Sehoshe. I wanted to know why Cell C was deducting different amounts from my bank account and I find out that an additional service has been added to my bill without my request or consent! He places me on hold for 10 minutes! He then gets back to me and ...