Figis
Reviews, complaints, fraud and scams reports

Figis
Accepted their offer; no place for promo/source code

I placed and order and have a Limited time offer of $10 off any order over $25 plus a free gift. Last night I placed that order and there was not a place to put the 'source code' so I ended up being charged the full amount and no free gift either. I called immediately and was on hold for 15 mins. They told me that because the ...

Figis
Order info

Figi's took my order from IL to send to a relative out of state. When I called to check on something one call center told me there was no order in there, wanted me to reorder. Good thing I didn't, it was there after all and then I'd have to deal with a return and hassle on credit. The supervisor couldn't figure it out. They ...

Figis
Punished for asking for Satisfaction Guarantee.

During Christmas season 2012 I ordered a large amount of cheese. When it arrived it was oily, soft and in terrible condition. I called and they fulfilled their satisfaction guarantee promise. Sent me new cheese AND credited my account. I was amazed!!! Because of the amazing service I called to order my mom something this ...

Figis
Figis billing fraud

In dec., 2012, i ordered gifts for three friends; i was sent three separate bills, the first of which was due to begin payment in feb, of 2013. I paid each payment early and made the last payment in feb., 2013. In may of 2013, figis began sending me letters demanding $98 in back payments. I disputed it and sent copies of my ...

Figis
Wont let me pay the bill

My payment was late due a death in the family, they sent it to a collection agency, i wanted to get it paid fast so went to web site tried to pay my bill but they wont acknowledge my customer number, oh well here goes snail mail. Needdless to say i will not order from this company again, happy for those who have a nice ...

Figis
They cant decide

I applied for figis credit and was accepted, I placed a small order and forgot that mothers day was coming up so I decided seems they had nice things to place another. The first order was shipped out already and today (the day I placed the 2nd order) they cancelled it! I called the number and they said basically that I had to ...