Figis
Reviews, complaints, fraud and scams reports

Figis
The most inept company eve

I placed an order online. First of all, they obviously have browser compatibility issues as the option to select "gift" was grayed out. This led to a series of emails trying to explain it was a gift, followed by a phone call where I gave them the verification address for my credit card and they claimed my order was now cleared ...

Figis
Figi cookies rec'd in pieces

We received a gift of sugarless cookies on Dec. 21,2012 that were broken and in pieces, I called Customer Service and asked that a credit be issued to the gift sender. She said they couldn't issue credit and would send another tin of cookies. Have not received and after tasting, do not want them anyway but Figi certainly did ...

Figis
Wrong ORDERS sent

My wife ordered two gifts order # 9968 to be sent to relatives in Colorado for Christmas. Both parties received the wrong gift.in fact it wasn't even listed in your Christmas catalog. My wife called customer service and talked with a supervisor. My wife was told she would have to call the relatives and have them pay to ship ...

Figis
Gave wrong information

I placed an order by phone Sunday night 12/23/12, I knew it would be late. She told me to call back the next day, Monday 12/24 to give some additional information. Today, 12/24, I called back, only to be told "all offices are closed"!!! I received the first email, and saw their was an address error, the city destination, on ...

Figis
Figi gifts did not deliver at all.

Last year after placing an order, it took many calls and gift was late. And order for over $100. Maybe this year 2012, they got better. NO No at all. It is worst. This year the package did not arrived. Cutomer support said the order was not placed. First they said the card was declined, I called gave them the card again and ...