I am writing this letter in regards to my extreme disappointment with JCPENNY's company and services. On Sunday, September 21 I arrived for my first, and last, appointment for a highlight and cut. My stylist, Sharon, was extremely kind and knowledgeable. About 15 minutes into my appointment, she proceeded to pick my purse up ...
We authorized our daughter to use our JCPENNY credit card to purchase 2 recliners. The chairs were ordered and we were informed that payments were to begin August, 2008. We have never received a statement from JCPENNY. The last information made available to us was that the account had been turned over to a collection agency. We ...
They are taking $15.17 a month out of my bank account and my wife or I have not authorized this transaction and we have tried to find out where they are from or what this is for. We then looked it up on the computer and found quite a few complaintsand no answers. This all started on July 9,2008 We have had cheques bounce and ...
Ordered 3-piece leather furniture set. Day before they (central delivery office) were to deliver they cancelled and reschedule two weeks. I made arrangements to give old furniture to charity and was not expecting a two week delay. I called the central delivery office to complain and ask for some compensation. The man on the ...
I ordered a dresser and bed tables the day after labor day. I paid over $200 for shipping. Yesterday 9/12/08, I finally got the call from the trucking company. They said they could only deliver between 8 am and 4 pm with no weekends. I also had to be home between 8-12 am or 12-4 pm. I work during the day and cannot take time ...
I ordered a bedroom suite from the JC Penny catalog, I paid in full. I received the suit, their was damage to 4 pieces, 2 night stands the dresser and the mirror. I re-ordered the 4 pieces again, got the new shipment, there was damage to 3 pieces this time, sent them back and reordered the 3 pieces, got them and there was ...