Medscheme
Reviews, complaints, fraud and scams reports

Medscheme
Non delivery of chronic medication

Good day, A member of Bonitas medical fund since January 2015. After getting the chronic authorisations done in January, the administrator confirmed that the chronic meds will be delivered by Pharmacy Direct before February, as it is on a monthly basis. Various call to Pharmacy Direct and the Bonitas Medscheme call centre, and ...

Medscheme
Refund nightmare!

I have cancelled my medical aid over a year ago and received a letter recently stating that i have a refund due on my savings account i completed the relevant documents and emailed it to received a return mail with a quory number 140115Q5LMYJ on the 14th of January i was told it takes 5 days for the refund. After no refund and ...

Medscheme
Two weeks and no reversal

The service I have been getting from medscheme is pathetic! Specsavers submitted a claim wronfully and requested a reversal from medscheme two weeks ago. Till today medscheme have still not reversed this claim. I spoke to one of the consultants last weeks and he promised me it will be reversed by tuesday, this did not happen. ...

Medscheme
No customer service

I submitted the motivational letter from doctor, the medical doesn't pay still. I had to contact them and I was placed on hold for hours just so the could tell me they will pay for 1 scan no reason was given. How can I be asked to submit a letter and do follow up, and still not get help. I so going to change to a better medical ...