Mtn
Reviews, complaints, fraud and scams reports

Mtn
Disgusted! Frustrated!

I have over the last week tried to get through to MTN call centre agents on 808 from my MTN cellphone. When I get to 5-6min of holding it cuts me off. Then today I held for 24 minutes before Lerato answered my call. 24 MINUTES! What kind of customer service is that? Lerato informed me she could not help me and had to put me ...

Mtn
Datashare incorrect billing

I was happy when MTN introduced datashare ans I immediately bought a 2GB (1GB 1GB) free which I started sharing with my second phone. After 21 days the second number stopped working because it had already used up 1GB from the main number. I contacted MTN customer servive (173) and spole to several agents but they all failed to ...

Mtn
MTN Pathetic, don't update clients payments

This is the pathetic response I got back on hellopeter from MTN: Hello RicoMel, Thank you for your post, We apologise for the delayed response and for any inconvenience this may have caused According to our records the only payement received was on 31-01-2015 and that was for the December invoice. The January and February ...

Mtn
34471 sms competition

I got an sms invite to play this 34471 points competition n I reached total points limit of 24000 as they say then they sent me an sms saying "You got a treat you reached points limit claim your entry in master club text GO to 34471"then I did but till today there's no feedback and it was 20/2/2015 now I just wonder how long ...