Serta Mattress
Reviews, complaints, fraud and scams reports

Serta Mattress
Paid a lot of money for a bad bed..

We bought a TOP OF THE LINE Serta Perfect Sleeper 3 years ago and paid $2200.00 just for the mattress. It has been sagging for over a year. I finally called Serta and they sent an Inspector out at the cost of $35.00. He said the bed was bad and Serta agreed to replace it. Although we couldn't go over the $2200, no problem we ...

Serta Mattress
Sales Rep lied about adjustable bed

At Mattress Warehouse in Gaithersburg, the Serta Rep convinced me to buy a $3000 adjustable bed instead of the matress & boxspring I was shopping for. He promised it would fit my headboard & said they could remove the legs & put the base on the floor since the 8" legs made it too high. He lied. The bed was delivered and the ...

Serta Mattress
Rick Lertzman

To all serta customers- Beware of serta! Serta warranties are a fraud! Serta does not stand behind their warranties. Serta does not stand behind their product. They will not repair or replace their products. I bought my Serta mattress from Shop NBC which was supposed to have a 10 year warranty. After less than 18 months, ...

Serta Mattress
Crappy Serta Mattress

We purchased a Perfect Sleeper (that's a joke), Bellfield model King size mattress. We paid close to $1000.00 for it. We recently moved and when the movers stood the mattress up to load it unto the truck the thing buckled and lost it's shape. Later when we placed it back on the box springs it had all these huge lumps and now ...

Serta Mattress
STRONG odor Serta iSeries from Sleepy's

We've bought from Sleepy's before with no issues. We went in 10 days ago to test mattresses and easily settled on the iSeries but had to special order since we have a CA king mattress, we ordered the same one for two bedrooms. I went in later to test one, read a book briefly and fell asleep, to wake up a couple of hours later ...