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Reviews, complaints, fraud and scams reports

Horrible customer service is right!

Do not look online and expect the same price to be in the store. They will rip you off, an charge you a lot more! I was charged $140.00 more. The reward coupon, please what a joke! Do not fall for their scam, like I was. I called customer service to find out what happened. We ordered a ring from the store who the lady went on ...

Horrible customer service

My fiance and I found an engagement ring online that I feel in love with but we didn't know what ring size I was so we decided to stop into our local Zales. (Bay Park Square, 631 Bay Park Square Green Bay, WI) The ring was there so we purchased it but since I'm a size 4 it had to be special ordered. We were told it would be ...