On 6/27/2013 I had to send my engagement ring into diamond bond. I had been having problems with diamonds falling out, I was told that my ring would return to the store 7/26/2013. I had to call the store on 7/27/2013, to verify my item was in. I was told by the store manager that my ring had not come in, and that if I wanted ...
False advertising: I bought online item 17810466 on zalesoutlet.com, says it is 14K white gold. Once purchased, I received an order confirmation in my email confirming it as 14K white gold, but when I received my shipment confirmation it now states 10K white gold. Not only that, but the online page also states it is "an online ...
I purchases a 900 dollar ring for my wife and totally regret it. I purchased it at north star mall, and have had to take it twice in 5 months for repairs. I wish I could return it and have never gotten in this situation. My wife wheres the ring every so often and this tends to happen more than it shouId. I will never buy ...
I was going into a Chicago mall store and over heard a conversation between 2 women standing outside the store watching employees. The conversation between them was very sexist and very bad. They were from corporate and making very sexist remarks about a young ladies attire working in the store. They were laughing and saying ...
DO NOT purchase anything from ANY Zales. They are a bunch of LIERS! Experience 1- Called Zales at the Altamonte Mall in Florida and asked if they had a ring and could put it on hold for me. Told the girl I would be there to pick it up in an hour. Drove 30 minutes to the store and when I got there the girl told me she "Had to ...
My fiancé purchased an engagement ring for me from Zales about 2 1/2 yrs ago, within that time period the diamonds have fallen out of the ring about 3 times. After that, Zales gave me another ring, lo and behold, after taking the ring in to be cleaned at Zales a diamond fell out of that ring. I got the ring inspected and it ...