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Zales
The "on sale ring" and rude employee

My boyfriend ordered me a promise ring online at Zales. The ring is beautiful and means a lot to me but it is to big. So I went back to zales THE NEXT DAY AFTER I GOT IT and they said that since it was on sale we would have to pay the REGULAR PRICE to get it resized. Not only would we have to pay 200 more dollars but we would ...

Zales
Ordered customer Necklace

I sent this to my niece for Christmas, it cost $260.00, it was a custom name necklace, laced with Diamonds on the first letter, it comes with a chain, she put it on and the chain broke about an hour later, it fell down into her shirt. Called and they said I would to send the necklace back to get a refund, then I would have to ...