I purchased my GF a necklace, and received the wrong one. They told me to send it back, but to get what I wanted by Christmas - I had to buy another one. So I did. It came in time, but as of today 1/5/2015 - I still haven't received my refund from the first purchase I made on 12/01/2014. Everytime I call, I'm told it will show ...
My boyfriend ordered me a promise ring online at Zales. The ring is beautiful and means a lot to me but it is to big. So I went back to zales THE NEXT DAY AFTER I GOT IT and they said that since it was on sale we would have to pay the REGULAR PRICE to get it resized. Not only would we have to pay 200 more dollars but we would ...
I sent this to my niece for Christmas, it cost $260.00, it was a custom name necklace, laced with Diamonds on the first letter, it comes with a chain, she put it on and the chain broke about an hour later, it fell down into her shirt. Called and they said I would to send the necklace back to get a refund, then I would have to ...
My husband and I have been together for 13 years and became engaged in January 2012. He put a ring on my finger that was absolutely stunning; 4 Princess cut diamonds as the center stone, a row of baguettes in front and behind with another row of baguettes on either side of the center stones. We set our date for October 20,2012 ...
I purchased my terminally ill wife a "Journey Ring" supposedly for Christmas, 2014, paid cash for the item, and along with the pressure type of sale, also added their (Zales) lifetime warranty for the price addition of $55.00. I purchased the ring under the STIPULATION, it had to be sized-ready for pick up the following week, ...
I bought my wife a 3,000 dollar tanzanite wedding set. The two bands have several small diamonds as well as the tanzanite ring. Within a few months a diamond fell out. I bought the warranty, thank god. We took the rings in, it was time for them to clean them anyway. They told us they send them out to get repaired. The rings ...