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Sears
Problems from Sale to Install

I read reviews before going to Sears and thought they must be exagerating but NO. It will be difficult for me to sum up my experience here but I must try. From the purchase to the delivery and set up (my washer is now sitting in the middle of my living room) to the call center that is on the other side of the world from me, ...

Sears
Sears.com - Don't do it

I ordered a Garmin running watch from Sears.com. Got an email receipt and everything looked good. Delivery date was a couple of days after purchase. Delivery date came and went. I called customer service and was told the product was being fulfilled by a 3rd party and I had to contact them myself. I mentioned that I went ...

Sears
Bad tool, worse customer service

Awful experience. The tools that Sears make are just not what they used to be. A new set of sockets was bad enough to fail after using it three times. I went to Sears in Southcenter Mall, Seattle, WA, to return them and exchange for another but did not have my receipt with me. I purchased the items a little over a month ago ...

Sears
Alignment Horro

This is for the Bedford Ave Sears Auto Store in Brooklyn. I went to the Auto Center 3 times within a 2-month period and my alignment is still a problem.initially, the first service technician was upset over taking off the wheel hub caps for proper alignment and did not center the steering wheel straight using the steering wheel ...