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What happed to Kenmore?

During our recent kitchen remodel I purchased a Kenmore slide in electric range, model #46584, in the bisque color. I didn't consider another brand... We have always purchased sears appliances. It has been 16 months since the purchase. The rubber gasket between the cooktop and the area under the burners has melted. The drip ...

Loss Prevention Associate Earl

I am an associate at Sears in Plantation at the Broward Mall. I have not been working here long but I have a seroius complaint about one of the assoicates. His name is Earl, one of the LP personnel. He is rude, nasty, and very disrespectful to fellow employees. It makes no sense to complain to upper management because nothing ...

Not the Sears for Legend

Having owned several Kenmore appliances – including 2 refrigerators - in the past, and being a loyal Sears customer for more than 20 years, I bought a Kenmore Elite Trio refrigerator in May 2006. Turns out this is a piece of junk. I have researched at least 2 recalls on this model since 2003. Mine died about 3 months after ...

Sears Home Improvement Sucks

We signed with Sears to install steel doors (3) and a garden window in our home. The contracted install date came and went, no doors or garden window. After 2 weeks, we called to find out that the garden window had been delivered to them damaged and they had sent it back. We were also informed that we'd go to the end of the ...