Was promised a $300 rewards card for moving service. When card arrived it was for $50. Called and was told that the $300 was never a true offer. Told them I was lied to by representative and asked what they were going to do about it. They said they would look into it internally. When asked for name of representative that lied ...
Worst service I've ever had. Say they care for you as a customer but they dont. They will take your money all day long but at the end of the day if you have a problem they do not care. Management is awful. NO MANAGER CALLS ARE RECORDED so because A MANAGER offered me something and it wasn't recorded I'm screwed. I will be ...
While I have had good experiences in the past 7 years with uverse I always heard complaints from others. Now I see why, I had the most condescending rude not to mention ignorant agent I've ever come across. The the genius shuts off my service. My point of the call was to change my programming. Well guess I'm going to switch ...
Very disappointed, we spent all day Monday trying to trouble shoot and set up appointments to have a new equipment put in, meanwhile we are out t. V and internet. And they can not get us in until Friday. They tell us that they can be out the following day Tuesday 8-12:30. I rearrange my patients and sit at the house to receive ...
I had a non working remote. They sent me a new one. - It could not be programmed. They sent me a second remote - it would not work either. After spending 2 hours on the phone trying to program the remote (I am an IT person) I gave up. they then sent me an email telling me to send in my modem and they were cancelling my ...
Billing Error —every Number I've Called No Longer In Service—no Help On Any Site—don. T Even Have A Land Line &still Being Charged For It—calling Better Business & News I Want Everyone To Know How You Treat Your Customers ...