State / region: Alberta
Reviews, complaints, fraud and scams reports

TD Canada Trust
Terrible Customer Service

Terrible customer service, in person and online. And there's no way to avoid it sometimes, because two years (!) after promising me their online password reset would be back up soon, it's still down. I'm repeatedly hung up on, directed to US service instead of Canadian and told that my account doesn't exist (well yeah, it's in ...

Direct Energy
Customer Service and billing

I had an issue in January when I was overcharged on my bill. After many calls and finally speaking to a supervisor I was told a new corrected bill would be sent.instead of being corrected I received a bill with a $50 credit instead of the nearly $100 dollars owing. Several more calls were made with no refund ever being issued ...

Bosch Control Module Issue

We also had a problem with the circuit board in the control module shorting out and even showing a brown burn mark on the plastic cover of the module. Explained the problem to the customer service rep. Who escalated it to a supervisor. But the best they would do is a 10% rebate on the control module but nothing for labor as ...


Same thing happened to me this morning they took a bunch of money out of my account so I called them and called them out on this and they told me I have to return the items to get my money back. Now, since reading these posts I'm worried as I did break the seal on the package to see what was inside. Does this mean I have no ...