Made my reservation over 1 month in advance. When I got to counter, I was told that they did not have my requested size but I could pay more for the next size up. Turns out my car was sitting waiting the whole time. Despite locking in a rate with Expedia in advance, they informed me the rate would be higher since I was bringing ...
Do not go to these people. They charge me $200.00 for their car smelling like marijuana. I was in a rush to go to Atlanta for an important appointment, and I asked Alex at the airport for the least expensive vehicle that they had. The manager immediately suggested a Impala, which was noticeably dirty, however that was not a big ...
Rented Vehicle from Hertz at LAX Airport which was a pleasant experience. Weeks after rental, had admin issue with my billing which customer service rep was unable to resolve. Rep had poor attitude and was obvious she could care less whether I rented from Hertz or not. Would not want her working for my company. ...
Just wanted to warn you about Hertz's Toll policy, which they do not explain to you. If you use a Toll road, even if only once, you are charged a $4.95 daily administrative fee for your ENTIRE rental period. So my $2 toll from making a wrong turn, ended up costing me $27. This was a charge that showed up on my credit card 3 ...
The worst experience I've ever had renting a car! I did everything right. I arrived 30 minutes early of my scheduled time. I told the guy behind the counter my name, plus had the confirmation number. He typed the information I gave him then went through a door behind him, telling me he had to get the keys. Then he comes back ...
We rented a car from Thrifty Car Rental. We had all full cover insurance. Unfortunately we had an accident when we returned the car. The general manager at the airport in charge was very rude and did not know how to read a contract. He told us that he was going to charge us for the days that the car was going to be repaired. ...