I logged on to Wells Fargo to do a balance transfer to pay off my wife's Macy's account. Account was not paid off. Wells Fargo does a terrible job in this process. They sent me a "message" stating they wanted to talk to me before they would complete the transfer - account verification. Well, I do not log into my Wells Fargo ...
Requested a HARP loan mod after receiving a letter from WF that my loan was serviced by WF but owned by FM (Fannie Mae). Took the letter stating that and went to my local branch to discuss the HARP program and was told that my loan was not a FM loan even though the letter from WF stated such. Left a copy of the letter with the ...
Receive refinance under HARP, Residential Home Loan.tiffany explained loan would be reduced to approx. $325,000, and be the new balance of loan, partly based on estimated value at time, adding and now taking off interest only payments not made on loan, etc. Loan would start at low percentage, increase overtime with cap, and ...
Wells Fargo has to be one of the worst in dealing with customers. I had gone thru several "Home Preservation Specialists" that were slow and never could give me an answer on status without a 2-week delay. I had received one Loan Mod and my job cut my pay nearly in half. That sent me back to Wells Fargo for some relief and all ...
Just downloaded the mobile app. Super poor design for an app, looks like their website. Why would you develop an app if you just want to have the same small buttons there? I could just use the website. After I finally logged in they want to verify my identity which is totally fine, I understand the security reasons but why are ...
It was an absolute monumental waste of time. I spent over an hour trying to get ahold of the right person to mail me a new debit card just to have them tell me I have to go into a Wells Fargo bank to do so. Had them for 4 years and have always had this problem. ...