Complaint / review text:
On dec 1 2014, I placed an order for 2 pair of Beats by Dre ear phones. When I paid for the order via paypal and received my confirmation email from nomorerack, I noticed the ste number was omitted com my shipping address.
I then emailed their customer service mailbox to inform them of this and provide the ste number.instead of Making a note of this update, a dumb - at nomorerack cancels my order instead. So I placed the order again the same day but about 10 hrs later. Fast forward about 20 days.
I email nomorerack customer service asking where is my order. They email me back saying it is on back order and it will be shipped as soon as possible. Then today I get an email saying my order has been cancelled because they oversold the item and their supplier is out if the item.
This was a holiday gift and I am beyond angry. This company is a scam and employs complete idiots who don't know the first thing about customer service or doing right by a customer.