Complaint / review text:
I signed up for the cloud storage, but then my data went missing. I have tried numerous times to contact neat receipts by email & phone but to no avail. Finally got a sales rep who said I needed to upgrade to vip support. Despite doing this, I have still not heard anything. I am close to $400 out of pocket with nothing to show for it. Neat receipts is an absolute rip-off. Seeing that I cannot use my neat connect at least refund me what I've paid for without neat receipts providing any service.