Complaint / review / scam report
The Neat Company
I had my laptop wiped and lost my neat scanning softwar...

Complaint / review text:
I had my laptop wiped and lost my neat scanning software. No problem. I figured I will go to the website and download. No dice; will not download. Have tried it on two different laptops. Okay, so I will just call them. Good luck with this company getting through to a live person. They have a very effective electronic wall that screens them from their customers. Really a bad idea. All I wanted was software so I could use a product I paid good money for, but now I will just go out and buy a new one from a company that has some real customer support. You may have fooled me once but unless I can get someone who actually cares and a real live person, you have lost my companies business forever.

Contact information:
Author: Contact with Author


Offender: The Neat Company

Country: USA   State: Pennsylvania   City: Philadelphia   Zip: 19103
Address: 1601 Market St. , Suite 3500
Site: www.neat.com

Category: Computers & Services

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