Complaint / review / scam report
The Neat Company
This scanner is so poorly made and software is nothing...

Complaint / review text:
This scanner is so poorly made and software is nothing but a joke so is the hour long wait for phone support. The drivers for Windows 8.1 32 bit good luck trying to get this scanner to work with any Windows product. I had Vista Windows 7, Windows 8.1. Never had the system stay stable for more than 5 minutes then crash hard. A total reboot need for scanner to function. Called for support, never did get through. Sent email support ticket, no reply. All I can say Class Action Lawsuit is forth coming to this company. All we need is a good lawyer to take case. This company needs to just go out of business and fast.

Contact information:
Author: Contact with Author

Offender: The Neat Company

Country: USA   State: Pennsylvania   City: Philadelphia   Zip: 19103
Address: 1601 Market St. , Suite 3500

Category: Computers & Services


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