Complaint / review / scam report
Best Buy
Best Buy Ruined Mother's Day for us with Broken Lenovo Edge

Complaint / review text:
I bought a Lenovo Edge for mother's day which was yesterday. Today Monday, I came home to a complaint about the screen being damaged.

I did not feel too worried since I bought it from the store. So I went to the store and it was one of the worst experiences I ever had. The sales supervisor, I think his name is Max, was not helpful, was condescending, implied that I was lying and told me to call corporate as he can't do anything about a broken screen. He wanted to sell me a protection plan.

I was actually shocked that they won't exchange or give me a solution. The laptop was with us less 24 hours since mother's day.

This is the first and last time I will ever buy anything from best buy. I am going back to online purchase.

Contact information:
Author: Contact with Author


Offender: Best Buy

   State: California   City: Mission Viejo
Address: P. O. Box 9312
Phone: 18882378289
Site: www.bestbuy.com

Category: Computers & Services

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