Complaint / review text:
I filled out the paperwork correctly, made copies, and submitted my rebate form. After ten weeks and no rebate, McAfee tells me that they cannot prove ownership, and I have to jump through more hoops to get it.
Hello, customer service. So now, I'm supposed to wait 4-6 weeks for a check... Which will probably never come. I think they count on people giving up and forgetting about it. I think McAfee relies on people not keeping records, not wanting to go through the trouble of filling out information AGAIN, and just 'letting it go' because it's only 20.00.
You shouldn't offer something you don't intend to honor, or at least try not to honor. I should have stuck with Norton.
It's bad enough that the scans take FOREVER, but you want to make it ridiculously difficult to get what you promised me 2 1/2 months ago? I hope this posting saves someone else the hassle of dealing with you people.