Complaint / review / scam report
The Neat Company
I am an original NEAT member since 2008 and have had co...

Complaint / review text:
I am an original NEAT member since 2008 and have had continual software problems with ALL NEAT versions. Recently I had a computer crash and had to reload drivers which I did. After many attempts to install a driver and 8 - 10 emails to tech support, I still have not NEAT driver installed. Telephone support is only available if you purchased in the last 30 days, so forget it! I even tried my unit on another Mac and still the latest NEAT software will not install a driver. Checked the blogs and Windows users are having the same 30 years this is the worst tech support I have ever experienced!

Contact information:
Author: Contact with Author

Offender: The Neat Company

Country: USA   State: Pennsylvania   City: Philadelphia   Zip: 19103
Address: 1601 Market St. , Suite 3500

Category: Computers & Services


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