Complaint / review / scam report
The Neat Company
I had a bad experience with Neat. When I am scanning, i...

Complaint / review text:
I had a bad experience with Neat. When I am scanning, it keep stopping running so I have to close it and restart it again. There is no technical support to call. My computer crashed so I have to get a new one. I downloaded the Neat software but I lost my 2 years of data. I can retrieve my old data from the backup of my old laptop but I cannot open or sync it to my new Neat software in my new laptop. I will not recommend buying Neat because you are stuck without any live technical support. I wished I read all the complaints before I bought this scanner.

Contact information:
Author: Contact with Author

Offender: The Neat Company

Country: USA   State: Pennsylvania   City: Philadelphia   Zip: 19103
Address: 1601 Market St. , Suite 3500

Category: Computers & Services


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