Complaint / review text:
I purchased a neat scanner 01/2014. I use it on my Mac with the parallels program. It has just been a year and half. When I turn it on, it just locks at the Neat icon. I contacted them and they said it appears to be working and is out of warranty. That is unbelievable. This scanner is almost $500 and only lasts year and half. They offered me a refurbished one for about half the price with half the warranty. No thanks.