Complaint / review text:
The company has mediocre products, then they force you to deeply ingrain yourself in their software support. You can't use their product alone, i. E. Save PDFs of your products to your own disk. So if their software does not work... You lose all the scanned information. Product often doesn't work, and trying to get help is a joke. Given how shoddy their system is at first glance, something tells me their ability to keep all your stuff safe is equally terrible. I have a feeling much better products are out there. Just purchase a scanner and do it yourself if you are that concerned about digitally copying your info.