Complaint / review text:
The website is so bad there is no way to even find how to cancel. After 5 months of trying and NOT USING THE NEAT SERVICE, I finally told my credit card company to deny payments to NEAT which they did. Then on August 1,2015 I get a call from Collections for Neat and it went farther downhill after that. This is a terrible company for customer service that I have ever dealt with. I will not recommend this company to anyone and I plan to call the President of Neat — that is, if I can find his phone number!