Complaint / review text:
I received a call on 8/12/15 from Neat stating my account was past due. I informed the caller at Neat I cancelled my account years prior. She said there are no notes in their system that I had cancelled. I told her what they do with their system is not my problem, I can't keep calling. I had them blocked from billing my credit card a few years prior and apparently they have been trying to bill for a service they never provided. So I hang up on her and then I see on my ATM card that simple was making multiple $5.99 charges on my account without my permission. I immediately blocked them and now disputing the charges. How can a company commit such fraud and engage in criminal activity like this and get away with it?