Complaint / review text:
I bought the Neat on April 1,2012, installed in on my new computer with no problems. Then about 6 months later I had a major computer crash! Not knowing what caused it, I tried installing the Neat a 2nd time. Had a lot of issues and just decided not to use it until I had the time to research it. Well I started to use it again later on and it is so slow, doesn't scan, I am finding pieces of plastic each time I have to open it - which is a lot - and it keeps shutting down! Wish I could get my money back on this product, but hopefully someone will read this and not buy it, that would be just fine with me!