Complaint / review text:
I purchased this scanner for all the features and benefits it promised. It has been basically a $399.00 paperweight on my desk for over 3 months now. Called and emailed customer service. I have actually emailed them over 50 times in last 3 month with 0 response. This is horrible. It will not work with my Mac no matter what I try. I will NEVER purchase from this company again. I wish I could sue them.