Complaint / review text:
As for my opinion, Awareness Technology's Webwatcher is a consumer rip off.
I purchased 3 licenses for Awareness technology's Webwatcher software less than a year ago, at approx $97 each. I also purchased their CD as they suggested for back-ups for about $20.
First the CD was for a version they no longer support, so that was useless. When I tried to fill out a support ticket I was told to use their website to download what I needed. Ah... That was the problem... This particular computer couldn't download from the internet. I needed to use the CD. Never happened. That computer never was able to have the webwatcher installed.
And now? They are basically turning off my version of webwatcher unless I pay to upgrade to version 6. I've not even had it a year and they want me to pay $67 for "each" of my three licenses to keep using their software.
Are they kidding? I will not be held hostage by any software company. For the difference it's good bye Awareness Technology's Webwatcher and hello Spector Pro.