Complaint / review / scam report
Intuit
Intuit Snubs Customers

Complaint / review text:
For many years, I used Intuit's Quick Books and Turbo Tax to do my tax returns. Never before a problem until 2011.

This year's Turbo Tax will not download my accounts from Quick Books. I thought I had my specific program had a bug, so I returned it and got another. Still the same problem.

I contacted Intuit with the problem. They replied they have received many complaints about this specific problem. They promised weeks ago they would email me a new Turbo Tax with the problem resolved.

I never received the new program. Moreover, I followed up with numerous emails requesting an update. So far, Intuit has ignored my pleas.

Contact information:
Author: Contact with Author

Offender: Intuit

   State: Mississippi   City: Jackson
Address: 2632 Marine Way
Site: www.intuit.com

Category: Computers & Services

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