Complaint / review / scam report
Neat
Neat desktop scanner, program locked

Complaint / review text:
Purchased Neat desktop organizer, to help organize your files and receipts. After three months program locked me out of my files, asking for a password...

Ever enter a password, email NEAT COMPANY SUPPORT, and after three days and three emails. Only thing from NEAT was asking to answer a survey. About how great their support system works... It took everything in me, not to answer their simple minds with four letter simple words...

Today is July 3, and still no reply about unlocking my files... I'm a business owner locked out of my files... The product wasn't that good to start with.

Just think my first official complaint in over 50 years, and I use it on this. Thanks for reading.

Contact information:
Author: Contact with Author

Offender: Neat

   State: Wisconsin   City: Waukesha

Category: Computers & Services

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