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Complaint / review / scam report
Awareness Technologies
WebWatcher from Awareness Technologies is a huge scam

Complaint / review text:
Beware! Monitoring software WebWatcher from Awareness Technologies is a scam. If you consider buying it from them be prepared to pay 2-3 times more than the price of their software.

I bought if last year for my son's computer to track his activities. I went through installing it. However, most of the features don't work without buying them additional charge, for example, Smart Camera. Web Activity monitoring doesn't work for any other browser but IE; Social Networking doesn't work even in IE. IMs/Chats never worked for me either. The only 2 functions I was able to use was Keystrokes and Alert words. However, Alert Words required many hours of fine-tuning for it to work properly. And Awareness Technologies won't allow you to download the installation package twice unless you pay additional $45 in case you didn't save it first time or deleted it.

This software is of exceptionally bad quality; and after you'd contact Awareness Technologies Customer support, you'd hear: "We are sorry but you need to purchase an upgrade for another $97 but you can get a discount of $40", "We are sorry, we are working on this issue, it will be available in the upgraded version which you can buy next month", etc.

In addition to it, when you buy this, they automatically subscribe you for yearly Auto-Renewal for $97 and the only way you know about it - they charge your credit card without your written consent. That's illegal in Canada but Awareness Technologies does it. So be aware before purchasing this garbage.

Contact information:
Author: Contact with Author

Offender: Awareness Technologies

   State: Ontario   City: Chatham
Phone: 7722836540
Site: www.awarenesstechnologies.com

Category: Computers & Services


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