Complaint / review text:
What a wast of money I payed for Norton anti-virus. I got a Trojan virus and Norton never picked it up.
I called Norton support and they wanted to charge my to fix it. I payed for there program to stop it. Lesson., never pay for Norton. When I called Norton support it was somebody from India and I had a very hard time trying to understand what he was saying.
I did what he told me and he did all the same things I did. He knew what he was doing, but I did the same things. The only thing diffrent he had a way to fix it.
He should tell people from the start that Norton support is not real support. Norton needs to stand by there product and really help people when they need it.