Complaint / review / scam report
They told me my modem was bad. I replaced my own modem with a Comcast modem ($7 per month forever) then found out our area had an outage.

Complaint / review text:
I lost internet service Monday night. Comcast walked me through every step imaginable to connect.

After all that the man got a message that our area had an outage. Tuesday they told me the outage was fixed and there was something wrong with my modem. I replaced my own modem with a Comcast modem ($7 forever), tried again and then called the company. They sent a technician today and determined there was an outage in the area and other users were calling in.

After about 2 hours work they got me on line.

Comcast has a communication problem. If you have a choice choose another ISP.

Contact information:
Author: Contact with Author

Offender: Comcast

Address: 1500 Market Street
Phone: 180018002662278

Category: Computers & Services


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