Complaint / review / scam report
Comcast
They told me my modem was bad. I replaced my own modem with a Comcast modem ($7 per month forever) then found out our area had an outage.

Complaint / review text:
I lost internet service Monday night. Comcast walked me through every step imaginable to connect.

After all that the man got a message that our area had an outage. Tuesday they told me the outage was fixed and there was something wrong with my modem. I replaced my own modem with a Comcast modem ($7 forever), tried again and then called the company. They sent a technician today and determined there was an outage in the area and other users were calling in.

After about 2 hours work they got me on line.

Comcast has a communication problem. If you have a choice choose another ISP.

Contact information:
Author: Contact with Author

Offender: Comcast


Address: 1500 Market Street
Phone: 180018002662278
Site: www.comcast.com

Category: Computers & Services

comments

Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.