Complaint / review / scam report
Norton Antivirus
Norton failed to catch virus twice

Complaint / review text:
About six months ago I was running Norton 360, Windows 8 and a virus shut Norton down and the hard drive was badly infected. Staples wiped the drive but but the computer still wasn't right so I got a new Dell, Windows 8 and last week the same thing happened.

A virus was able to shut Norton down, the computer is badly infected and will have to be re-formatted. Not even talking about data loss, Norton's ineffectiveness has cost me over a thousand bucks. How can a so-called anti-virus be shut down so easily by a virus? I will never ever buy another Norton product.

The Staples tech told me that most of the really bad infections they see had slipped by Norton. Never, ever again.

Contact information:
Author: Contact with Author

Offender: Norton Antivirus

   State: Colorado   City: Denve
Address: 350 Ellis Street
Phone: 650527800

Category: Computers & Services


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