Category: Computers & Services » page 11
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Dell computers
Dell Customer Service Hell

I was given a Dell Laptop for Christmas 2013. It shipped in January March 2015, the mother board died. When I called Dell to inform them that my brand new computer was now a brick, they informed me that my warranty had expired a month earlier. I told them that was an unacceptable answer, that 1 year and 1 month old ...

Dell's customer service is a FRAUD

HORRIBLE customer service. Before buying customer service is super, thus one tends to believe that will be the same follow up. Technical support after you have purchased is SELF SERVICE and if you happen to travel a lot, you wont be able to pass from the first self service page since their system "rejects" your request on ...