Apparently Neat released a new software version (5.7.1.474), and now when I try to start Neat (after not using it for about 4 weeks) it basically says it will not start unless I download the new version. This is problematic because I am using it on my work laptop, where I loaded the software prior to implementation of a new IT ...
My Neat scanner fails to save scans after more than three years of successful use. The following intercept is apparently not uncommon, but Neat has no customer service beyond a useless instruction starting with a reinstallation process that loops back to the original failure. My attempts to contact customer service went forever ...
I was excited in 2013 because hubby got this as a gift for me - over 3 years ago. I got it to work and for about a month. It worked perfectly. Turns out I ended up changing LapTops frequently (for various reasons) and was never able to get it to work properly - AGAIN. Because although contacting customer service for help - I ...
I was billed for an annual cloud fee which I paid. Then two months later, I got billed again. Trying to get a refund is next to impossible. If Neat can't get their billing straight, how can they keep your information safe in the Cloud? I cancelled my Cloud service in hopes to keep the hackers away. I have total lack of ...
We bought a new Neat scanner for $350.00 about 9 months ago because we bought a new Mac Mini. At the time, the old Neat scanner was having a lot of issues with the old Mac. We thought that a brand new one would be better for the new computer. Well, it's not... It's SUPER SLOW to start and freezes ALL the time! The computer has ...
Mesh computers, my experience and final outcome I returned a week old faulty PC in the original packaging on the 2nd of December 2014. I sent an email asking them to contact me and let me know when it would be returned I received a reply on the 9th of December informing me they would call me to let me know. There was no call. ...