I've put up with this miserable device, its buggy software, and non-existent customer service for 2 years now! The one time I got an actual person on the phone from customer service. He was incredibly unpleasant and demanded I give him remote access to my PC. The latest atrocity was having to do a full system restore after ...
Our Neat Desk stopped working after the Neat Company put out a software update. We tried using their "helpline", there was no help. The unit was only a few months old so we returned it to Best Buy (great to deal with by the way), the brand new one was still unable to scan and the software appears to be the problem. Again we ...
This morning my mum kindly went down to pollok library to photocopy an a3 page with coloured ink for me as I was busy with work commitments. As she was unsure of how to do so one of the colleagues stepped in to help with the process. Having originally being told it would cost £1 it was then upped to £2 - which is quite ...
I have been a distant and guarded customer for nearly 2 years, first with NeatConnect and then with NeatDesk. Sadly, I upgraded before giving Connect a good try because it boasted features I needed such as storage to email. Prior to then I proceeded gingerly with NeatDesk because red flags were popping up everywhere: can't get ...
We get the OCR project from Nithyanandhan, who is Managing Director for Weedoo Technologies. He get 15000 INR for providing the project. After paying the amount, he give only few books for OCR after that they didn't provide any book for work. Few days went, he didn't provide the money as well project. We called lots of time but ...
I canceled my subscription months ago but just 2 days ago, I saw charges for my account? After several emails, their only response was to call a number. When I call the number I am prompted to leave a message (and that's only IF it hears my screams for "billing" or "account information"). Their website is so UN USER FRIENDLY... ...