I have had a Neat Scanner for over 5 years and have liked the product very much. When it inexplicably would not open, I tried downloading software to update, which was impossible. Trying to log in to my account was also impossible, and my security question (which I have used a thousand time successfully), would not take. Neat ...
I purchased a neat scanner and needed customer assistance within one week after purchase. The product was registered online. The company deliberately conceals their phone number and attempts to route you through their help icon which is useless. After checking, you get the phone number for customer assistance, which is ...
I purchased a neat scanner 01/2014. I use it on my Mac with the parallels program. It has just been a year and half. When I turn it on, it just locks at the Neat icon. I contacted them and they said it appears to be working and is out of warranty. That is unbelievable. This scanner is almost $500 and only lasts year and half. ...
Neat Receipts Scanner - All of the companies and individuals should join together and file a class action lawsuit against NeatReceipts. Have never encountered a company like them that so totally ignores its customers and does not support their product. ...
I never write these reviews, but the way this company operates is so annoying that I'm inspired. I purchased a new Neat Mobile Scanner through my employer to use for business purposes. I have no CD drive on my Mac; when I went to neat.com/downloads, there was nothing there. I had to pick my through their website and when I ...
I had a bad experience with Neat. When I am scanning, it keep stopping running so I have to close it and restart it again. There is no technical support to call. My computer crashed so I have to get a new one. I downloaded the Neat software but I lost my 2 years of data. I can retrieve my old data from the backup of my old ...