Complaint / review text:
Today my mother's caregiver walked off the job. I had a change on my day off so I came by to see my mom at her home. I came with two other friends. I walked into the house and greeted the caregiver. She acknowledged me and I introduced to my friends. About 12:30 pm, I took the trash out and noticed that the caregiver's vehicle was gone. I went to my friends in the yard and asked if the caregiver said anything to them. They said no. I called the office and spoke to Gemma. She said yes the caregiver called a few minutes ago and refused to go back. I explained that the caregiver just left not notifying anyone. She apologized and would reprimand her. What type of organization would allow this? We pay 30.00 an hour, and yesterday was a no show no call. Would not let them help my mother ever again or your mother either too!